HOW TO BOOK OUR VILLA-BASED TOUR.
Step 1. Please either email us or call us direct with your requirements. We'll send you a mail with availabilities, pricing and tour info.
Once we have received your booking confirmation, we will email you a Pre reservation form,
deposit payment information and a link to our terms & conditions.
A deposit of €350 per person is required to book your tour. Payment is via PayPal (we offer to cover 2% of the 4% payment fee – this is added to your bill), TransferWise (reduced transfer and exchange rate fees) or bank transfer (fees tend to vary from no charge to €30 – dependent on your bank) or a French euro cheque (free of charge).
Sending your deposit means that you accept our terms and conditions.
Step 3. On reception of your deposit we will send you your Deposit Receipt, Reservation Confirmation Form, A list of the equipment you should bring for a happy biking experience, some "being bike fit" advice for you holiday and some useful tour information.
Three months prior to your tour start date we will send you a reminder regarding the
balance payment for your tour. We will also send a list of information that we need in order for your stay to run smoothly: bike measurements,
mobile phone numbers, train/plane arrival times etc.
We will also ask you for your written (typed) acceptance of our terms and conditions (to be emailed back to us), with the signing (by the main contact) of the terms & conditions it is understood that all members of the party accept the terms of conditions.
For holidays starting less than 3 months before the planned start date, we ask that you make the total payment at the time of booking. You have 7 days (from us sending the booking form) for us to receive your booking confirmation and payment. If we do not receive it within these 7 days we will consider you are no longer interested in the holiday and those dates may be released for sale.
Step 5. On reception of your balance payment we send you a receipt.
Step 6. 1 month prior to your start start we'll send you a reminder for the refundable damage deposit of €1,500 (one required for the global booking). Payment by PayPal only. Refund by PayPal only.
Step 7. Start pedalling!
Damage deposit refunds will take place within a week after departure (unless there are
deductions). There is a 1 euro PayPal payment fee which cannot be refunded due to technical reasons.
Any damage / loss or theft to the property, garden pool or any equipment will be quoted for by suppliers / tradesmen with this amount then being deducted from the damage deposit and a new euro refund amount via PayPal will take place.
The end of stay clean is included in the booking price. However, if the villa is unreasonably dirty/messy, and extra cleaning is needed, it will be charged at a fee of 75€.
If the above costs are greater than the €1,500 damage deposit, then guests will be liable for the additional costs. A quote will be supplied.