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VILLA-BASED TOURS - BOOKING CONDITIONS.

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Our Bike Tours and COVID-19: 20th Apr 2021 Update.

Covid-19 and booking your bike tour with confidence..

During these complicated times we want you to have the peace of mind, that if you had a problem due to Covid-19, that you would still be covered when making a new booking.

So, if you cannot travel on your planned dates due to Covid-19 and need to cancel, you can rest assured that we will refund any monies paid - both deposits and balance payments.

We have put this new refund policy in place, to give you the flexibility and the ability to make plans and bookings in advance. We would however ask, that if you have made the decision to cancel your booking, that you tell us as soon as possible, in order to give us the possibility to make your rooms available.

Bookings are open for 2021 & 2022 B&B and Villa based bike tours.

Here’s a link to our 2021 tour dates - https://www.provence-cycling-holidays.com/availabilities-2021.html
and to our 2022 tour dates https://www.provence-cycling-holidays.com/availabilities-2022.html.

The situation in France.

As with many other countries France continues to take active measures to lessen the impact of Covid-19 with masks in public indoor / outdoor spaces and social distancing.

Europe and France saw an increase in cases up to the end of March 21. Locally though, where we are in the Luberon valley, we continue to fare considerably better than the national average, no doubt due to the size of our villages and our rural setting, as the majority of the hot spots have occurred in cities.

As a result of this increase in cases France put in place a stricter national lockdown at the beginning of April 21. The aim is to bring down case numbers by combining the lockdown with increased vaccination rates, and replicate the situations seen in the UK and US.

The good news is that vaccination rates have ramped considerably. And the Government’s aim of vaccinating as many people in April alone, as were vaccinated from Jan through to Mar, looks on target. Full vaccination is planned for Aug 21, and a start to deconfinement from mid-May.

As such we plan to restart our tours from the 21st June 21 at both our B&B and Villa based tours (or earlier at the Villa, if possible). And remember, you can make new bookings with confidence, knowing that if things should change, we would supply full refunds.

We look forward to seeing our bikers again - Vive les holidays!

Please do contact us if you have any questions.

Neil & Nat (Owners).

Our Covid-19 bike tour measures.

Covid measures and our tours.

We are of course implementing all necessary Covid-19 measures to keep everybody as safe as possible. Something that is relatively easy given that we have lots of space at our properties and that we run relatively small group numbers, with no more than 8 guests at any one time at the B&B - and no more than 6 guests at the villa. These are not mass tours.

Measures at the B&B -

Hydroalcoholic gels and tissues in each room and at strategic points around the property, along with enhanced end of stay cleaning.
Additional daily cleaning measures at the property and for all bike equipment.
Dining groups are set one metre apart at the B&B, with extra care during food preparation.
Wearing a face mask when walking in the common areas inside the B&B. Keeping 1 metres distance between guests from different groups.

Measures at the Villa -

Hydroalcoholic gels and tissues in each room and at strategic points around the properties, along with enhanced end of stay cleaning.
All bike equipment sanitised at the beginning and end of your tour.

Also something to remember is that our guests spend the majority of their time out biking in their own small groups, made up of family and friends. The biking is also in a low density, rural setting, with the majority of the time being spent in open countryside and the small villages that we visit along the way. Areas, that to date, have been less impacted by Covid-19 than urban areas.

Our B&B based tours are on the edge of the small village of Coustellet, whereas our Villa based tours are in the small village of Taillades.

Another advantage that we have is that we can minimise risks by using the quieter, smaller, yet convenient transport hubs to get to our locations. Marignane/Marseille airport is a medium sized, relatively quiet airport (yet it has good links) and we have the Avignon high speed train station (TGV) - which are both just a 50 min car journey away.

If you have any questions regarding an existing booking or a future booking, please contact us.

Hope to see you for some great cycling in Provence – Neil & Nat Cowell - (Owners).

Please note that our payment terms and cancellation policies have been adjusted to be more flexible due to COVID-19.
For any new booking from 16th March '21, if you cannot travel on your planned dates due to Covid-19 and need to cancel, we will refund any monies paid - both deposits and balance payments.

Before you book your self-guided bike holiday we ask you to read and sign the following Terms & Conditions, as these form the basis of your contract with Provence Cycling Holidays (PCH), laying out both parties' responsibilities.

1. YOUR RESPONSABILITIES



2. BOOKING & PAYMENT PROCEDURE



3. CANCELLATION PROCEDURE




CANCELLATION BY US:



CANCELLATION BY YOU:



4. CHANGES TO BOOKINGS




CHANGE BY YOU:



CHANGE BY US:



5. ACCOMMODATION



6. BIKE EQUIPMENT



7. EMERGENCY BACK UP & TRANSPORT



8. TRAVEL INSURANCE



9. EXCLUSIONS



10. CUSTOMER COMPLAINTS



11. WEB SITE



12. PRIVACY



VILLA-BASED TOURS - BOOKING CONDITIONS.

×

Our Bike Tours and COVID-19: 20th Apr 2021 Update.

Covid-19 and booking your bike tour with confidence..

During these complicated times we want you to have the peace of mind, that if you had a problem due to Covid-19, that you would still be covered when making a new booking from 16th March '21.

So, if you cannot travel on your planned dates due to Covid-19 and need to cancel, you can rest assured that we will refund any monies paid - both deposits and balance payments.

We have put this new refund policy in place, to give you the flexibility and the ability to make plans and bookings in advance. We would however ask, that if you have made the decision to cancel your booking, that you tell us as soon as possible, in order to give us the possibility to make your rooms available.

Bookings are open for 2021 & 2022 B&B and Villa based bike tours.

Here’s a link to our 2021 tour dates - https://www.provence-cycling-holidays.com/availabilities-2021.html
and to our 2022 tour dates https://www.provence-cycling-holidays.com/availabilities-2022.html.

The situation in France.

As with many other countries France continues to take active measures to lessen the impact of Covid-19 with masks in public indoor / outdoor spaces and social distancing.

Europe and France saw an increase in cases up to the end of March 21. Locally though, where we are in the Luberon valley, we continue to fare considerably better than the national average, no doubt due to the size of our villages and our rural setting, as the majority of the hot spots have occurred in cities.

As a result of this increase in cases France put in place a stricter national lockdown at the beginning of April 21. The aim is to bring down case numbers by combining the lockdown with increased vaccination rates, and replicate the situations seen in the UK and US.

The good news is that vaccination rates have ramped considerably. And the Government’s aim of vaccinating as many people in April alone, as were vaccinated from Jan through to Mar, looks on target. Full vaccination is planned for Aug 21, and a start to deconfinement from mid-May.

As such we plan to restart our tours from the 21st June 21 at both our B&B and Villa based tours (or earlier at the Villa, if possible). And remember, you can make new bookings with confidence, knowing that if things should change, we would supply full refunds.

We look forward to seeing our bikers again - Vive les holidays!

Please do contact us if you have any questions.

Neil & Nat (Owners).

Our Covid-19 bike tour measures.

Covid measures and our tours.

We are of course implementing all necessary Covid-19 measures to keep everybody as safe as possible. Something that is relatively easy given that we have lots of space at our properties and that we run relatively small group numbers, with no more than 8 guests at any one time at the B&B - and no more than 6 guests at the villa. These are not mass tours.

Measures at the B&B -

Hydroalcoholic gels and tissues in each room and at strategic points around the property, along with enhanced end of stay cleaning.
Additional daily cleaning measures at the property and for all bike equipment.
Dining groups are set one metre apart at the B&B, with extra care during food preparation.
Wearing a face mask when walking in the common areas inside the B&B. Keeping 1 metres distance between guests from different groups.

Measures at the Villa -

Hydroalcoholic gels and tissues in each room and at strategic points around the properties, along with enhanced end of stay cleaning.
All bike equipment sanitised at the beginning and end of your tour.

Also something to remember is that our guests spend the majority of their time out biking in their own small groups, made up of family and friends. The biking is also in a low density, rural setting, with the majority of the time being spent in open countryside and the small villages that we visit along the way. Areas, that to date, have been less impacted by Covid-19 than urban areas.

Our B&B based tours are on the edge of the small village of Coustellet, whereas our Villa based tours are in the small village of Taillades.

Another advantage that we have is that we can minimise risks by using the quieter, smaller, yet convenient transport hubs to get to our locations. Marignane/Marseille airport is a medium sized, relatively quiet airport (yet it has good links) and we have the Avignon high speed train station (TGV) - which are both just a 50 min car journey away.

If you have any questions regarding an existing booking or a future booking, please contact us.

Hope to see you for some great cycling in Provence – Neil & Nat Cowell - (Owners).

Please note that our payment terms and cancellation policies have been adjusted to be more flexible due to COVID-19.
For any new booking from 16th March '21, if you cannot travel on your planned dates due to Covid-19 and need to cancel, we will refund any monies paid - both deposits and balance payments.

Before you book your self-guided bike holiday we ask you to read and sign the following Terms & Conditions, as these form the basis of your contract with Provence Cycling Holidays (PCH), laying out both parties' responsibilities.

1. YOUR RESPONSABILITIES

2. BOOKING & PAYMENT PROCEDURE

3. CANCELLATION PROCEDURE

CANCELLATION BY US:



CANCELLATION BY YOU:



4. CHANGES TO BOOKINGS

CHANGE BY YOU:



CHANGE BY US:



5. ACCOMMODATION

6. BIKE EQUIPMENT

7. EMERGENCY BACK UP & TRANSPORT

8. TRAVEL INSURANCE

9. EXCLUSIONS

10. CUSTOMER COMPLAINTS

11. WEB SITE

12. PRIVACY

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