B&B BIKE TOURS - FAQs ON PRICES & BOOKINGS.

B&B BIKE TOURS - FAQs ON PRICES & BOOKINGS.

We now have a new 3-point Covid / Ukraine Guarantee policy in place: Full Credits, Full Flexibility & Full Transferability. So you can be confident that if travel restrictions, to France, are put in place within 21 days prior to your tour start dates, that you won't lose out.

×

Our Bike Tours and COVID-19/Ukraine.

France Covid-19 situation & Ukraine: booking your bike tour with confidence.

Covid-19: As with many countries, the number of Omicron cases and hospitalisation rates, in France, is low. And life is back to normal now, with no health pass or masks required to enter a public building or transport, with the exception of « medical » buildings (hospital, doctors, pharmacies...).

International borders are opened to vaccinated visitors or people with a negative test. No reason for travelling or a sworn undertaking statement are required to enter to France. It is essential, however, to check the conditions with your own local national bodies regarding travel to and from France. Below we have listed links to several official Foreign national bodies regarding their own travel requirements to France.
USA: https://fr.usembassy.gov/covid-19-information/
Canada: https://travel.gc.ca/travelling/health-safety/travel-health-notices/221
UK: https://www.gov.uk/foreign-travel-advice/france/entry-requirements
EU + Schengen area: https://reopen.europa.eu/en/

We understand though that even if you are fully vaccinated, some guests may still have some reluctance to organise overseas travel, for fear of the Covid situation deteriorating and due to the tragic situation in Ukraine. So, in order to give you peace of mind when booking your future tour with us, we have put in place our 3-point Covid/Ukraine Guarantee policy.

  1. Full Credits – Should your local Gov’t not let you travel to France, or the French Gov’t not let you enter France (within 21 days of your tour start dates), then we will provide you with a Full Credit for any payments made.

  2. Full Flexibility – Any credits made by us, will be on an open-ended basis, allowing you to use them for any future tour date of your choosing and convenience. There is no short “use by date”.

  3. Full Transferability – If you want to pass your full credit onto a friend or family member, that would be fine, and there is no admin fee either.

We hope you find the above conditions reasonable; it must be said not many other tours are offering such good terms!

Our 2022 tours restarted in May, with great joy from our guests being able to cycle again in Provence and the Luberon! Please note though that with the back log of people wanting to travel, availabilities are moving very fast…

Here’s a link to our 2022 tour dates https://www.provence-cycling-holidays.com/availabilities-2022.html
and to our 2023 tour dates https://www.provence-cycling-holidays.com/availabilities-2023.html.

Happy biking - Neil & Nat (Owners).

OUR FAQs:

ANSWERS:

What do your self guided tours include?

Meals - What meals are provided?

We provide a substantial French buffet style breakfast each morning & and a home cooked 3 course meal (traditional French Provencale cuisine) every third night (set menu with wine & soft drinks included). The majority of meals at the farmhouse are served outside under the vine covered pergola on the terrace.
Please note that our evening meals have a set menu that tend to be traditional French cuisine, so unfortunately we can not cater for vegans, sorry.
If you are vegetarian, need to eat gluten or lactose free, or have any other food allergies, can you please be sure to let us know at the time of booking (not on arrival), as all of our menus need to be planned in advance.
When dining out, our listing of favourite restaurants & cafes should help point you in the right direction. We have around a dozen restaurants in the village (5/10 mins walk) of which 4 are very good. The other restaurants on our list are a 5 to 15 minutes' drive. Of course, if you need us to, we will happily make reservations for you.
Click here to access more information on Our Meals.

Are drinks included with the dinners?

Wine, beer and soft drinks are all included in your tour price.

Tour dates - What tour dates do you run?

We run our self guided bike tours from April to October inclusive. Arrival days vary (please see the availability schedule), arrival times are between 4pm and 8pm. From Noon may be possible if organised in advance. Departures by 11am. Please contact us for any questions regarding tour dates.
Please click here to go to the page "Prices & Dates".

Equipment supplied - What equipment do I get on arrival?

We use the afternoon of arrival to get you set up so you can get off riding as soon as you want:
Bike allocation & set up: Your hybrid bike will be adjusted to fit you. Along with your pedals & seat if you want to bring them (we can supply gel seat covers).
Bike equipment: Crash helmet & pump, small under saddle back (inner tube, mini tool, tyre levers), bar ends, bottle cage and bottle, combination lock, and a large rear pannier removable bag.
Ride directory: Paper based directory of our 30+ rides. We'll show you how to use it in order to select the rides that are right for you.
Ride info cards: Each ride has a small carry card to be taken with you which includes a map (though it's not for navigation, that's what the GPS is for), tourist information & the good places to eat, cafes etc.
A Garmin GPS each: And we'll give you a full briefing on how to use it.
GPS cheat sheet: As back up we will give you a small plastic carry card with all the basic functions of your GPS clearly indicated.
Our own Provence guide: We have put together a comprehensive guide of what there is to do in the area, which should help you organise your day's biking and sight seeing.
Restaurant guide: A list of our guests' and our favourite restaurants and cafes.

Garmin Bike GPS systems - how do they work?

It's just like using maps on your phone, or using a car's GPS (it's just smaller), in that it uses clear colour maps and directions for navigation. On top of this you get all the bike stats that you could possibly want.
Our rides are preloaded into your GPS, you simply select your chosen ride number, and then off you go following the highlighted chosen route and the clear visual instructions.
Sight seeing on foot is easy too. Simply turn off the GPS, and then restart when you are ready, following the map to rejoin the route.
For peace of mind the GPS fixes solidly to the handlebars and can be taken off quickly and easily for sight seeing.
You can rest assured that our GPS system really is easy to use, and to make sure, we'll brief you on how to use it on arrival. No more paper maps, no more stopping and no more wondering where you are!
Please click here to go to the page "Our GPS systems"

Bikes - which kind will I use?

We use new, quality Trek FX3 hybrid bikes. They have aluminium frames and carbon front forks. Our hybrids combine the comfortable riding position of a mountain bike, and the speed of road bike frame geometry. With narrower tyres (35mm) than most mountain bikes, you'll get the most from your effort with maximum comfort and a good sense of stability when riding. Handle bar ends are also fitted to make any climbing easier.

Please click here for more info on Our Bike Equipment

Pedals & Seats - Can I bring my own?

If you prefer your own, just bring them along and we will fit them. If not we'll supply a standard seat & flat pedals. We can also supply Shimano SPD M520 or M540 pedals (the mountain bike variety - note not the road SPD SL variety ) which are great for touring, as the cleats are recessed into the shoes, making visiting on foot easy.

Bike Helmet - do I need to wear one?

It is not law in France for adults to wear a cycling helmet when biking. We do, however, highly recommend that you wear the helmet that we supply for safety. It is law, however, that children under 12 wear a helmet.

Can I use my own bike?

If you want to bring your own bike that's no problem. We'll simply fit a small GPS mounting to your handlebars when you arrive so you can use the GPS.
Regarding travel - travelling with bikes on the TGV (high speed trains) trains is possible - you just need to be organised. Bikes can be taken without the need for a reservation, but they must be dismantled and stowed in proper bike bags. They can then be placed with the oversize bags near the train doors.
A word of warning though, bags in this area can get bashed around a bit by other passengers, and you need to get there early to get a place.
Your other choice on the TGV trains is to prebook a place in a bike carriage - though the choice is limited as many trains don't have them.
Please click here to access the raileurope website.

Can I hire a road bike or an electric assistance bike?

Yes you can.
Electric assistance bikes are great for giving less able bikers, or less enthusiastic ones, an authentic taste of the beautiful Luberon by bike. By selecting the amount of assistance you require you get to manage the level of effort you give. The bikes are easy to ride, highly autonomous with a minimum range of 60kms to a max of 100kms. With all the equipment you could need, and with one of our new Garmin GPS you are set for an easy carefree tour.
Road bikes or electric bikes can be hired at an additional 168 € for your stay. Please enquire at the time of booking.

Locks - How do I secure my bike when out and about?

We supply you with a sturdy combination lock which should be used whenever you're off the bike.
It fixes solidly and out of the way under the bike saddle when riding.

Additional costs - Are there any obligatory additional costs? (holiday taxes, tips, hire costs etc).

No - the only other charges are those incurred while away from the farmhouse - lunch, dinners (when not eating at the B&B), snacks & drinks (other than at Dinner), entrance to tourist attractions etc.

Money requirements - what will I need?

Most things are covered, apart from drinks & snacks outside of meal times, your lunches, other dinners, tourist sights etc.
There are a few cash points in the village - 5 / 10 minutes walk. French cash points generally accept foreign cash cards.

Single room occupancy - is there a surcharge?

Yes there is, it's €300 for the 6 nights.

Payment - how do I make it?

On confirmation of your booking we will send you a pre reservation form for you to check - these dates are then held temporarily for you. We will also send you details regarding the €200 per person deposit that we require to secure your booking. You are also supplied with a link to our terms and conditions for you to check. Sending your deposit acknowledges your acceptance of our terms and conditions.

And remember you can book with us with confidence with our COVID/Ukraine Guarantee Policy:
Full Credits: If your local Gov’t will not let you travel to France, or the French Gov’t will not let you enter France, within 21 days prior to your tour start dates, then we will provide you with a Full Credit for any payments made.
Full Flexibility: Any credits made by us, will be on an open-ended basis, allowing you to use them for any future tour date of your choosing and convenience. There is no short “use by date” or admin fees.
Full Transferability: You also have the choice to pass your full credit onto a friend or family member, without admin fees either…

On reception of your deposit we will email you a deposit receipt and your booking confirmation form, with some information for you to return to us.

We will send you a reminder for your tour balance amount 2 months prior to the start of your holiday.

Payments can be made by Wise (previously TransferWise), usually the cheapest option, PayPal, a foreign bank transfer, or by a French Euro cheque.

Cancellation - what happens if I need to cancel my tour?

Travel Insurance - what do I need?

In order to make sure that you are completely covered health wise we ask that you take out adequate travel insurance.
We recommend that you check your travel insurance to make sure it covers you for cycling holidays, accidents & repatriation.
If it does not, you need "Sports travel insurance" or an actual "cycling holiday insurance" product.

Some insurers may ask you for the type of cycling - it is classified as cycle touring (on roads).
It is not mountain biking, down hilling nor is it extreme sports!

If you are an EU resident, it's best that you have an European Health Insurance Card (EHIC), which has replaced the old E111 forms, and it's free of charge.
The EHIC entitles you to medical treatment at reduced cost or sometimes free, when temporarily visiting a European Union (EU) country. Only treatment provided under the state scheme is covered.

Accidents or Illness - What happens should I have an accident or fall ill.

Should you be unlucky and have a minor accident on the bike we will come and get you and then get you to a doctor, likewise should you have a minor illness.
If you were to have a serious accident you would need to call the emergency services directly, dialling 112 on your phone, English is spoken.

For EU and non EU residents alike, you should make sure you have adequate travel insurance - see the Travel Insurance question.

Special Dietary Requirements - Can you cater for people with special dietary requirements?

Our evening meals have a set menu that tend to be traditional French cuisine, so unfortunately we can not cater for vegans, sorry. If you are vegetarian, need to eat gluten or lactose free, or have any other food allergies, can you please be sure to let us know at the time of booking (not on arrival), as all of our menus need to be planned in advance.

Snacks & Drinks - What about snacks & drinks outside of meals?

We have drinks (beer, soft drinks & water), ice creams and snacks available at any time, from the "Honesty Fridge" - you just help yourself...

Laundry - How do I wash my bike clothes?

We do a washing run after breakfast every morning and put it out to dry on the line. We do ask though that you take it from the line to avoid any confusion. This is free of charge.

Wi-Fi - do you have it?

Free Wi-Fi is available throughout the house and on the terrace.

If you can't find the question that you want to ask here - please email or call us.

B&B BIKE TOURS - FAQs ON PRICES & BOOKINGS.

Please note that our payment terms and cancellation policies have been adjusted to be more flexible due to COVID-19.

We now have a new 3-point Covid / Ukraine Guarantee policy in place: Full Credits, Full Flexibility & Full Transferability. So you can be confident that if travel restrictions, to France, are put in place within 21 days prior to your tour start dates, that you won't lose out.

×

Our Bike Tours and COVID-19/Ukraine.

France Covid-19 situation & Ukraine: booking your bike tour with confidence.

Covid-19: As with many countries, the number of Omicron cases and hospitalisation rates, in France, is low. And life is back to normal now, with no health pass or masks required to enter a public building or transport, with the exception of « medical » buildings (hospital, doctors, pharmacies...).

International borders are opened to vaccinated visitors or people with a negative test. No reason for travelling or a sworn undertaking statement are required to enter to France. It is essential, however, to check the conditions with your own local national bodies regarding travel to and from France. Below we have listed links to several official Foreign national bodies regarding their own travel requirements to France.
USA: https://fr.usembassy.gov/covid-19-information/
Canada: https://travel.gc.ca/travelling/health-safety/travel-health-notices/221
UK: https://www.gov.uk/foreign-travel-advice/france/entry-requirements
EU + Schengen area: https://reopen.europa.eu/en/

We understand though that even if you are fully vaccinated, some guests may still have some reluctance to organise overseas travel, for fear of the Covid situation deteriorating and due to the tragic situation in Ukraine. So, in order to give you peace of mind when booking your future tour with us, we have put in place our 3-point Covid/Ukraine Guarantee policy.

  1. Full Credits – Should your local Gov’t not let you travel to France, or the French Gov’t not let you enter France (within 21 days of your tour start dates), then we will provide you with a Full Credit for any payments made.

  2. Full Flexibility – Any credits made by us, will be on an open-ended basis, allowing you to use them for any future tour date of your choosing and convenience. There is no short “use by date”.

  3. Full Transferability – If you want to pass your full credit onto a friend or family member, that would be fine, and there is no admin fee either.

We hope you find the above conditions reasonable; it must be said not many other tours are offering such good terms!

Our 2022 tours restarted in May, with great joy from our guests being able to cycle again in Provence and the Luberon! Please note though that with the back log of people wanting to travel, availabilities are moving very fast…

Here’s a link to our 2022 tour dates https://www.provence-cycling-holidays.com/availabilities-2022.html
and to our 2023 tour dates https://www.provence-cycling-holidays.com/availabilities-2023.html.

Happy biking - Neil & Nat (Owners).

OUR FAQs:

ANSWERS:

What do your self guided tours include?

Meals - What meals are provided?

We provide a substantial French buffet style breakfast each morning & and a home cooked 3 course meal (traditional French Provencale cuisine) every third night (set menu with wine & soft drinks included). The majority of meals at the farmhouse are served outside under the vine covered pergola on the terrace.
Please note that our evening meals have a set menu that tend to be traditional French cuisine, so unfortunately we can not cater for vegans, sorry.
If you are vegetarian, need to eat gluten or lactose free, or have any other food allergies, can you please be sure to let us know at the time of booking (not on arrival), as all of our menus need to be planned in advance.
When dining out, our listing of favourite restaurants & cafes should help point you in the right direction. We have around a dozen restaurants in the village (5/10 mins walk) of which 4 are very good. The other restaurants on our list are a 5 to 15 minutes' drive. Of course, if you need us to, we will happily make reservations for you.
Click here to access more information on Our Meals.

Are drinks included with the dinners?

Wine, beer and soft drinks are all included in your tour price.

Tour dates - What tour dates do you run?

We run our self guided bike tours from April to October inclusive. Arrival days vary (please see the availability schedule), arrival times are between 4pm and 8pm. From Noon may be possible if organised in advance. Departures by 11am. Please contact us for any questions regarding tour dates.
Please click here to go to the page "Prices & Dates".

Equipment supplied - What equipment do I get on arrival?

We use the afternoon of arrival to get you set up so you can get off riding as soon as you want:
Bike allocation & set up: Your hybrid bike will be adjusted to fit you. Along with your pedals & seat if you want to bring them (we can supply gel seat covers).
Bike equipment: Crash helmet & pump, small under saddle back (inner tube, mini tool, tyre levers), bar ends, bottle cage and bottle, combination lock, and a large rear pannier removable bag.
Ride directory: Paper based directory of our 30+ rides. We'll show you how to use it in order to select the rides that are right for you.
Ride info cards: Each ride has a small carry card to be taken with you which includes a map (though it's not for navigation, that's what the GPS is for), tourist information & the good places to eat, cafes etc.
A Garmin GPS each: And we'll give you a full briefing on how to use it.
GPS cheat sheet: As back up we will give you a small plastic carry card with all the basic functions of your GPS clearly indicated.
Our own Provence guide: We have put together a comprehensive guide of what there is to do in the area, which should help you organise your day's biking and sight seeing.
Restaurant guide: A list of our guests' and our favourite restaurants and cafes.

Garmin Bike GPS systems - how do they work?

It's just like using maps on your phone, or using a car's GPS (it's just smaller), in that it uses clear colour maps and directions for navigation. On top of this you get all the bike stats that you could possibly want.
Our rides are preloaded into your GPS, you simply select your chosen ride number, and then off you go following the highlighted chosen route and the clear visual instructions.
Sight seeing on foot is easy too. Simply turn off the GPS, and then restart when you are ready, following the map to rejoin the route.
For peace of mind the GPS fixes solidly to the handlebars and can be taken off quickly and easily for sight seeing.
You can rest assured that our GPS system really is easy to use, and to make sure, we'll brief you on how to use it on arrival. No more paper maps, no more stopping and no more wondering where you are!
Please click here to go to the page "Our GPS systems"

Bikes - which kind will I use?

We use new, quality Trek FX3 hybrid bikes. They have aluminium frames and carbon front forks. Our hybrids combine the comfortable riding position of a mountain bike, and the speed of road bike frame geometry. With narrower tyres (35mm) than most mountain bikes, you'll get the most from your effort with maximum comfort and a good sense of stability when riding. Handle bar ends are also fitted to make any climbing easier.

Please click here for more info on Our Bike Equipment

Pedals & Seats - Can I bring my own?

If you prefer your own, just bring them along and we will fit them. If not we'll supply a standard seat & flat pedals. We can also supply Shimano SPD M520 or M540 pedals (the mountain bike variety - note not the road SPD SL variety ) which are great for touring, as the cleats are recessed into the shoes, making visiting on foot easy.

Bike Helmet - do I need to wear one?

It is not law in France for adults to wear a cycling helmet when biking. We do, however, highly recommend that you wear the helmet that we supply for safety. It is law, however, that children under 12 wear a helmet.

Can I use my own bike?

If you want to bring your own bike that's no problem. We'll simply fit a small GPS mounting to your handlebars when you arrive so you can use the GPS.
Regarding travel - travelling with bikes on the TGV (high speed trains) trains is possible - you just need to be organised. Bikes can be taken without the need for a reservation, but they must be dismantled and stowed in proper bike bags. They can then be placed with the oversize bags near the train doors.
A word of warning though, bags in this area can get bashed around a bit by other passengers, and you need to get there early to get a place.
Your other choice on the TGV trains is to prebook a place in a bike carriage - though the choice is limited as many trains don't have them.
Please click here to access the raileurope website.

Can I hire a road bike or an electric assistance bike?

Yes you can.
Electric assistance bikes are great for giving less able bikers, or less enthusiastic ones, an authentic taste of the beautiful Luberon by bike. By selecting the amount of assistance you require you get to manage the level of effort you give. The bikes are easy to ride, highly autonomous with a minimum range of 60kms to a max of 100kms. With all the equipment you could need, and with one of our new Garmin GPS you are set for an easy carefree tour.
Road bikes or electric bikes can be hired at an additional 168 € for your stay. Please enquire at the time of booking.

Locks - How do I secure my bike when out and about?

We supply you with a sturdy combination lock which should be used whenever you're off the bike.
It fixes solidly and out of the way under the bike saddle when riding.

Additional costs - Are there any obligatory additional costs? (holiday taxes, tips, hire costs etc).

No - the only other charges are those incurred while away from the farmhouse - lunch, dinners (when not eating at the B&B), snacks & drinks (other than at Dinner), entrance to tourist attractions etc.

Money requirements - what will I need?

Most things are covered, apart from drinks & snacks outside of meal times, your lunches, other dinners, tourist sights etc.
There are a few cash points in the village - 5 / 10 minutes walk. French cash points generally accept foreign cash cards.

Single room occupancy - is there a surcharge?

Yes there is, it's €300 for the 6 nights.

Payment - how do I make it?

On confirmation of your booking we will send you a pre reservation form for you to check - these dates are then held temporarily for you. We will also send you details regarding the €200 per person deposit that we require to secure your booking. You are also supplied with a link to our terms and conditions for you to check. Sending your deposit acknowledges your acceptance of our terms and conditions.

And you know you can book with us with confidence with our COVID/Ukraine Guarantee Policy:
Full Credits: If your local Gov’t will not let you travel to France, or the French Gov’t will not let you enter France, within 21 days prior to your tour start dates, then we will provide you with a Full Credit for any payments made.
Full Flexibility: Any credits made by us, will be on an open-ended basis, allowing you to use them for any future tour date of your choosing and convenience. There is no short “use by date” or admin fees.
Full Transferability: You also have the choice to pass your full credit onto a friend or family member, without admin fees either…

On reception of your deposit we will email you a deposit receipt and your booking confirmation form, with some information for you to return to us.

We will send you a reminder for your tour balance amount 2 months prior to the start of your holiday.

Payments can be made by TransferWise (usually the cheapest option), PayPal, a foreign bank transfer, or by a French Euro cheque.

Cancellation - what happens if I need to cancel my tour?

Travel Insurance - what do I need?

In order to make sure that you are completely covered health wise we ask that you take out adequate travel insurance.
We recommend that you check your travel insurance to make sure it covers you for cycling holidays, accidents & repatriation.
If it does not, you need "Sports travel insurance" or an actual "cycling holiday insurance" product.

Some insurers may ask you for the type of cycling - it is classified as cycle touring (on roads).
It is not mountain biking, down hilling nor is it extreme sports!

If you are an EU resident, it's best that you have an European Health Insurance Card (EHIC), which has replaced the old E111 forms, and it's free of charge.
The EHIC entitles you to medical treatment at reduced cost or sometimes free, when temporarily visiting a European Union (EU) country. Only treatment provided under the state scheme is covered.

Accidents or Illness - What happens should I have an accident or fall ill.

Should you be unlucky and have a minor accident on the bike we will come and get you and then get you to a doctor, likewise should you have a minor illness.
If you were to have a serious accident you would need to call the emergency services directly, dialling 112 on your phone, English is spoken.

For EU and non EU residents alike, you should make sure you have adequate travel insurance - see the Travel Insurance question.

Special Dietary Requirements - Can you cater for people with special dietary requirements?

Our evening meals have a set menu that tend to be traditional French cuisine, so unfortunately we can not cater for vegans, sorry. If you are vegetarian, need to eat gluten or lactose free, or have any other food allergies, can you please be sure to let us know at the time of booking (not on arrival), as all of our menus need to be planned in advance.

Snacks & Drinks - What about snacks & drinks outside of meals?

We have drinks (beer, soft drinks & water), ice creams and snacks available at any time, from the "Honesty Fridge" - you just help yourself...

Laundry - How do I wash my bike clothes?

We do a washing run after breakfast every morning and put it out to dry on the line. We do ask though that you take it from the line to avoid any confusion. This is free of charge.

Wi-Fi - do you have it?

Free Wi-Fi is available throughout the house and on the terrace.

If you can't find the question that you want to ask here - please email or call us.

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